Most Common Questions

How long is shipping?

PRE-ORDER:


Pre-order 14 Business Days (does not include holidays or weekends)

  • Processing starts the following business day you place your order

IN-STOCK:

2 Business Days to process (does not include holidays or weekends)

  • Processing starts the following business day you place your order


Made-to-order Hues/Color hair:

All of our color/hues take 14 Business Days (does not include holidays or weekends)

  • Processing starts the following business day you place your order
  • Cannot be rushed or expedited

Canceled Orders/ Refunds

PLEASE READ CAREFULLY:

Altering Orders:

  • You have up to 24hrs to make any changes to your order i.e, length/texture/color. We cannot change once your processing has started.

    CANCELED ORDERS:

  • You have up to 24hrs to cancel your order for a full refund. If you exceed this time you are offered STORE CREDIT.

How many bundles do I need?

Bulk Hair:

  • 2-3 bundles usually works ( the density you choose will be up to you, for a fuller look please purchase more bundles)

Weft Hair:

  • 3 bundles average ( the density you choose will be up to you, for a fuller look please purchase more bundles)

Weft Hair:

More questions? Contact Us

Explore Our Textures