Shipping policy

PRE-ORDER

IF YOU MIX IN-STOCK WITH PRE-ORDER, THE ENTIRE ORDER WILL BECOME PRE-ORDER

STEP 1: PRE-ORDER IS PLACED

-Please allow 14 business days for processing

DOES NOT INCLUDE HOLIDAYS OR WEEKENEDS

PROCESSING STARTS THE FOLLOWING BUSINESS DAY 

STEP 2: SHIPPING

 Shipping Takes 1-5 days

UPS-FEDEX-USPS-DHL

STEP 3:

-Make you hair appointment securely with hair in-hand.

 

IN-STOCK ORDER

2-3 DAY PROCESSING 

SHIPPING 1-5 DAYS

USPS-FEDEX-UPS-DHL

Thank you for choosing BnB Premium Hair Extensions! We strive to ensure that your shopping experience with us is seamless and enjoyable. Please take a moment to review our shipping policy

 

Processing Time:

  • Pre-Orders are typically processed and shipped within 14 business days after payment confirmation. Please note that orders placed on weekends or holidays will be processed on the following business day.

  • In-stock orders take 2-3 processing days before shipping

  • PLEASE MAKE HAIR APPOINTMENTS ONCE YOU ALREADY RECEIVED YOUR PACKAGE

  • WE ARE NOT RESPONSIBLE IF YOU HAIR ARRIVES AFTER YOUR APPOINTMENT

  • THIS DOES NOT WARRANT A REFUND

 

Shipping Methods:

  • Parcels are shipped USPS Priority-UPS-DHL-FEDEX

  • We do not offer expedited/express shipping

     

     

    Order Tracking:

    • Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your package using the provided tracking number through our website or the respective courier's tracking portal.

     

    Shipping Address:

    • Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delays or undelivered packages due to incorrect addresses provided by the customer.

    Order Status Updates:

    • You will receive email notifications regarding your order status, including confirmation of your order, shipment tracking information, and delivery confirmation. 

    • Please allow your processing time to run its course, item may ship sooner than expected

     

    Missing or Damaged Shipments:

  •  

    • Package protection is highly encouraged for purchase during checkout
    • If anything goes wrong you will contact the 3rd party provider to open a claim for a refund

    • In the rare event that your order is missing or arrives damaged, please contact our customer service team immediately. We will work diligently to resolve the issue and ensure your satisfaction.

    ORDERS NOT RECEIVED:

     

    BNB is not responsible for orders shipped to the address provided by the purchaser and marked as delivered by the postal service. All customers are encouraged to PURCHASE PROTECTION.