Refund policy

HAIR CAN ONLY BE RETURNED & EXCHANGED IF THERE WAS AN ERROR IN TEXTURE/LENGTH. IF ORDER IS CORRECT YOU MAY NOT RETURN OR EXCHANGE.

HAIR HAS TO BE IN ORIGINAL PACKAGING & UNWASHED.

YOU HAVE 7 BUSINESS DAYS TO EXPRESS CONCERN OF MISTAKE IN ORDER FOR THE RETURN TO BE VALID.

You will not be refunded for lost, stolen, damaged, returned or delayed shipments.
UPS covers up to $100 in insurance. You may file a claim through the company. 
If returned by courier you qualify for store credit or you will be sent an invoice for us to re-ship. All packages require signature during the delivery.